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Frequently Asked Questions
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Please find below the answers to many of the questions we are frequently asked. Before you email us, please check this page to see if your question is answered here.
 
 
Who can benefit from this support website?
Any teacher who has been using New World Interactive English series to teach English to the students and is willing to enrich the learning experience of the students for a sustained development of language skills. This support site provides easy to use printable materials, such as worksheets, assignments, test papers, lesson plans, etc. to complement classroom teaching.
To use the support website, you need to be a registered user. Once you register with us, we will provide you a user name and a password, which you can use to access the services provided through this site.
 
How can I create a new account?
For online registration, fill the registration form and click the 'Submit' button. You can also contact the nearest Macmillan Publishers India Limited regional office and place a request for a new account or you can directly print this form by clicking on the registration form and mail it to us.
 
I have forgotten the login ID. What should I do now?
If you have forgotten your User Id, you can contact us for help at teachersupport@macmillan.co.in. Please send your full name, e-mail, name of your school and address to us. These details should match the ones you have given to us at the time of registration. You will receive an e-mail with your sign-in information within the next 24 working hours. In case these details are not with you, send an application requesting for a new User Id/Password on your school's letter head to:

Debodeep Khaund
Macmillan School Support
Macmillan Publishers India Limited
B-41, Sector 4 ,
Noida 201301
Tel: +91 0120 4788666
Fax: 91-0120 4788677
 
I have forgotten the password. How can I log in?
If you have forgotten your password, you can contact us for help at teachersupport@macmillan.co.in. Please send your full name, e-mail, name of your school and address with User Id to us. You will receive an e-mail with your sign-in information within the next 24 working hours.
 
Can I send you an article for this site?
Yes! We will be happy to receive articles for this site. However, articles may be edited and we cannot guarantee that all articles will be published. If you would like to send an article, please email us at teachersupport@macmillan.co.in
 
Will I be able to access the articles you feature on the site even at a later date?
Yes, absolutely! All articles, activities, downloads etc, will remain permanently on the site.
 
How can I add a comment to the articles published on the website?
If you are a registered user, you can log in and add a comment to the content across the site or share your experiences with the other users by using the Add a comment button at the end of the content.

If you are not a registered user then you need to create a new account before you can add a comment.

Your comment will be checked and may be edited before it is posted on the website. We cannot guarantee that all comments will be published.
 
I wrote to you but haven't received a reply yet.
We do read all your comments and emails but unfortunately in most cases it is not possible for us to reply individually to your correspondence.
 
Do you conduct workshops for the Teachers?
Yes, we do. For details please contact us at teachersupport@macmillan.co.in or write to:
Debodeep Khaund
Macmillan School Support
Macmillan Publishers India Limited
2/10 Ansari Road, Daryaganj,
New Delhi 110002
Tel: +91 11 2327 3814 / 2327 3624 / 2326 3969 / 2328 9442 / 2328 9443 /
Fax: 91-11-2327 2993
e-mail:teachersupport@macmillan.co.in
 
How do I send you my feedback?
You can fill the feedback form and send it to us by clicking on the 'submit' button.
 
How can I order the books of this series?
In case you require to order books of this series, please contact:
Macmillan Publishers India Limited
2/10 Ansari Road, Daryaganj,
New Delhi 110002
Tel: +91 11 2327 3814 / 2327 3624 / 2326 3969 / 2328 9442 / 2328 9443 /
Fax: 91-11-2327 2993

You can also order online.